Celebrating 25 years of service to care
For all your care needs
CNS has provided qualified, well-trained care staff since 2000. Led by Director Claire Lockey and managed by Jo Stevenson, with Office Administrator Lauren Richards as a friendly point of contact for day-to-day enquiries and support, we offer flexible, high-quality staffing tailored to each client. All staff hold enhanced DBS checks.
Get in touch →Our care promise
Care you can count on
Complete Nursing Services (CNS) supplies qualified care staff across Alvaston, Allenton, Chellaston and Shelton Lock.
Safe: Effective: Caring: Responsive: Well-led:
Care Quality Commission rating: Good.
Download full inspections report →
Our Services
Quality care on demand
We specialise in providing personal care for adults of all ages, including those over and under 65, as well as supporting people living with dementia, learning disabilities, mental health conditions, physical disabilities and sensory impairments.
Services →
Best practice, every shift
Flexible staffing, made simple
Training is central to how we work: our staff follow best practice and complete an ongoing programme to keep skills current. We listen, adapt and remain flexible - so you get the right person, with the right skills, at the right time.
Join our team →Our care team
People first, always
Claire Lockey and Jo Stevenson lead our care team, pairing frontline experience with best-practice training.
Claire Lockey
Director / founder
Claire is a qualified nurse with a business degree from the University of Derby and a medical degree from the University of Dundee. She worked clinically in Derby and Nottingham before managing the nurse bank at Rotherham General Hospital, later becoming Quality & Training Manager. Claire founded CNS in January 2000 and leads the company.
Jo Stevenson
HR & Training Manager
Jo oversees HR, training and quality assurance. She holds a Level 5 Diploma in Leadership and Management, HR training credentials and British Sign Language (BSL) Level 1. Jo develops our training programmes, supports recruitment and compliance, and partners with clients and staff to ensure best practice and consistent quality across hospitals, homes and community settings.
Lauren Richards
Office Administrator
Lauren has been with us since early 2020 and completes clerical and administrative tasks for the company.
Join our team
Flexible hours, real support
We’re always recruiting skilled, compassionate care staff to deliver high-quality support. Experience is welcome but not essential — full training is provided, with opportunities to gain NVQ Level 2 and 3 in Health & Social Care.
Join our team →Don't just take our word for it
What our customers say
I can recommend CNS to anyone looking for carers for a loved one. Many thanks to you all for your very professional care of a frail old lady. You all treated her very well and with such friendliness.
To everyone at CNS, a BIG thank you for all the care that went into our care package. I couldn't hoped for a better company.
The quality of care (of CNS) was excellent and all the girls we're not only caring and patient but showed great respect and courtesy to all the family.
I couldn't have wished for a better service.